Toni & Guy : Follow Up

After the worst possible customer services I’ve ever recieved I was urged to contact their head office directly. They replied promptly and they actually followed through which was nice. I mean I’ll never go back there, at least not any time soon. But maybe I will go back at some point. This is customer services done…

Toni & Guy

I had an appointment with Toni & Guy but then it fell through. I cancelled the appointment, tweeted about it and then I was contacted by their Twitter Customer Services. This is what I sent to them, let’s see what happens next?  I recently tweeted about a poor experience I had at one of your stores and…